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Frequently Asked Questions
research-i is a participant recruitment agency that offers paid opportunities to take part in market research, including playtesting unreleased video games, focus groups, online surveys, and product testing. We work with a variety of brands to give you the chance to share your opinions and experiences while earning incentives.
You can register by logging in and completing the simple sign-up form on our website. It only takes a few minutes and is completely free.
We will start to email you invitations to apply for projects that may suit your profile. You are also welcome to check our 'Projects' page at any time to see if there is anything of interest that you can apply for directly.
Once registered, you will receive email invitations to apply for projects that match your profile. These invitations include a link to a short screener questionnaire. You are also welcome to regularly check our 'Projects' page to see if there is anything of interest that you can apply for directly.
Absolutely not. research-i is a fully legitimate market research participant recruitment agency. We are the preferred choice of multiple world-renowned companies, all of whom have conducted full risk assessments and compliance checks before working with us. We are members of the Market Research Society (MRS), accredited members of the Association for Qualitative Research (AQR), and are registered with the Information Commissioner’s Office (ICO) for data protection. Your trust and security are extremely important to us.
Each project has specific criteria. When you apply, we review your screener questionnaire to see if you meet the requirements. The most important thing is to answer honestly and accurately throughout. We are highly trained and experienced at spotting people who try to second-guess what we might be looking for, and there are questions and answer options within screeners that are specifically designed to identify those not answering truthfully. We operate a strict 3 strikes and you’re out policy - if you are found to have answered screener questions inaccurately 3 times or more, your account will be made dormant and you will no longer receive invitations.
We will contact you initially by email, text, or WhatsApp to confirm that you are still available to take part. If you confirm, we will then call you to discuss the project in more detail and answer any questions you may have. After that, we will email you everything you need, including the full details of the project. For in-person research, this will include the address, directions, and any other relevant information.
No. Joining research-i is completely free, and there are no charges to participate in our projects.
Incentives vary depending on the type and length of the research. As a guide, you can typically expect around £50 for a 1-hour remote interview, while multi-day or multi-week studies can pay as between £250-£1000. Full payment details are always provided before you commit to a project.
We pay by bank transfer, PayPal, or Amazon voucher within 48 hours of completing the research. Payment methods may vary by project.
Yes. We take data protection seriously and comply with all relevant privacy laws. Your details are only used for research purposes and are never shared without your consent.
No, you do not need to declare incentives received for market research participation. They are considered a gesture of thanks and are not taxable income.
This depends on your profile and current project requirements. Some participants may be invited regularly, while others may receive fewer invitations.
Yes, there is no maximum limit to the number of projects you can take part in over time. However, most projects have an exclusion period of around 6 months between studies to ensure fresh feedback. We will always let you know if any restrictions apply when you are selected.
We only use your screener responses to determine whether you are eligible for the specific study you have applied for. If you are not selected, your data is not used for analysis or any other purpose and is deleted.
Due to the volume of responses we receive, we are not able to individually inform those who are not selected. A good rule of thumb is that if you are selected, you will be contacted within 5 days of applying.
No-shows are extremely damaging and costly for us and our clients. If you do not attend a project and we are only informed of this by the client (rather than hearing from you directly), your account will be closed, and you will no longer receive invitations to take part in future research. We understand that delays and other unexpected issues can happen, so as long as you inform us in advance that you cannot make it, we can make exceptions. However, we do need everyone to be fully committed once they have accepted a place.
You can reach us by email at info@researchi.co.uk, or via the contact form on our website. We aim to respond within 2 working days.

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