Connecting Real People with Real Research

I’ve been lucky enough to recruit participants through Darren and Leanne at research-i for over a decade now - both during my time at PlayStation and while working with some of the world’s top gaming companies since. Throughout, I’ve found their recruitment fantastic: always quick to understand and find our target audience, proactive in ensuring participants show up on time, and consistently delivering high-quality recruits who match our criteria perfectly.

Their communication is always fast, clear, and reliable - making for stress-free sessions I know I can depend on. I’m looking forward to many more future collaborations!

I have worked with Darren and Leanne for 15 years now and it’s been fantastic. They are my first choice when I need to recruit players for user research. Every single time, I can confidently leave it with research-i to come back with a great bunch of players that fit my brief.

research-i has been our go to partner for playtest recruitment for many years. Darren and Leanne always provide us with high quality players that fit the spec and an excellent service from start to finish.

The team have always been incredibly professional and passionate, they have in-depth knowledge in what they do, and we know we can trust them at every step of the process. Working with them has always been a pleasure!

I cannot praise Leanne from research-i highly enough. She takes such care on every brief and never leaves anything to chance. As a result her respondents are fantastic. If there's a tiny query about any of them, she’ll replace them without hesitation.

She is an absolute joy to work with - proactive and reactive, detail conscious, dedicated - working all hours... and great fun as well!

Leanne is an absolute pleasure to work with. She epitomises the gold standard in customer service, always going the extra mile to ensure all her respondents perfectly fit the spec and are all super engaged and articulate.

Proactive, flexible and always positive too – she is a true gem!

I have worked with Leanne at research-i for several years now and they are the first company I think to work with for recruitment. They make it easy, with thorough sense checks before starting recruitment and advice on potential changes and pitfalls to frequent updates during recruitment. I also appreciate the thorough vetting of respondents to ensure they match the study.

I have never had a ‘bad’ respondent and that is really important when sometimes respondent numbers are limited, so the emphasis on getting the right people is key.